Privacy policy

PRIVACY POLICY

UPDATED FEBRUARY 06, 2024

This privacy policy describes how the PLAYON DIASPORA PLATFORM collects, uses and shares information about you. From this point onward, the PLAYON DIASPORA PLATFORM will be simply called “PLATFORM”.

This Policy applies to information we collect when you register an account on the PLATFORM, access or use our website, download our software through our website or applications available on mobile devices or use any services made available by us (“Services”), or when you in any other form interact with us. This Policy also applies to information collected about you when you receive or make payments through our tools, even if you do not have an account with us.

This Policy does not apply under any circumstances to information collected by third parties registered on the PLATFORM.

We reserve the right to make periodic changes to this Privacy Policy. When we make such changes, we will post the latest version on our website with the date of the last update. We recommend that you visit our website from time to time in order to stay informed about our Privacy Policy.

1. PRIVACY PROTECTION

The PLATFORM works respecting the need to protect your personal information. The PLATFORM will not provide, publish, disclose, sell or transmit in any way the information collected about you in violation of this Privacy Policy.

2. INFORMATION YOU PROVIDE US

We collect information that you send us, for example, that is sent when you register an account on the PLATFORM, namely, basic user data, such as name, email, address, telephone numbers, photograph, birthday, financial information, bank account details, credit or debit card numbers, contact details, and location information.

3. INFORMATION WE COLLECT WHEN YOU USE OUR SERVICES

We automatically collect certain information when you use our Services, including:

Transaction Information. When you use our Services to make or receive payments, we collect information about when and where the transaction took place, description of the product or service object of the transaction, price, IP addresses and unique IDs of the equipment used.
Location and Access Information. When you open the application, we periodically receive analytical data about location, date and time, screens accessed, geolocation, IP addresses, and any other information that may be used to improve the Services.

Device. We store information related to the device used to access the Services, as well as the operating system version used, serial number, network and iteration flow until payment.

Detection of other Software. Our systems will also be able to detect other software running on the device used, although we do not collect information related to these, such as misuse prevention and anti-fraud devices.

Cookies and Web Beacons. We use various technologies to collect information, and this may include sending cookies to your browser. Cookies are files stored on your computer that serve, among other functions, to store your preferences and identity. We also collect information using web beacons, which are information packets that can be used on our Services. We may use web beacons to count visits, understand and evaluate the performance of marketing campaigns, and determine whether or not you have opened a sent email.

4. INFORMATION GATHERED FROM OTHER SOURCES

We may also gather information about you from third parties, including but not limited to identity verification services, credit protection services and public sources of information.

5. INFORMATION GATHERED FROM MARKETING TOOLS

We may authorize third parties to gather information for purposes of promoting and advertising our Services and to provide us with analytical information. These third parties may use cookies, web beacons, APIs and other technologies to gather information such as location, IP address, device numbers, date and time of access, pages or screens visited, time spent during access, buttons and links clicked and conversion information. This information may be used by the PLATFORM and companies of the same economic group or strategic partners to analyze and determine the success of a campaign, the usability of a page and the user's understanding. The PLATFORM will not be responsible for cookies, web beacons or other tracking technologies so we recommend that you check the privacy policy of these third parties.

6. EXPRESS CONSENT BY THE CONTRACTING PARTY FOR THE PROCESSING OF PERSONAL DATA, IN THE STRICT FORMS PROVIDED FOR IN ARTICLES 7, ITEM I, COMBINED WITH ARTICLE 8, § 1, OF FEDERAL LAW No. 13,709, OF AUGUST 14, 2018 (Brazilian General Personal Data Protection Law):

6.1. The CONTRACTING PARTY declares, for all legal and factual purposes, its express consent to the processing of personal data declared by the CONTRACTED PARTY, as expressly provided for in articles 7, item I; and 8, §§ 1 and 3, of Federal Law No. 13,709, of August 14, 2018, without any consent defect.

6.2. In strict accordance with the provisions of articles 8, § 4; and 9, of Federal Law No. 13,709, of August 14, 2018, the consent granted by the CONTRACTING PARTY to the CONTRACTED PARTY refers to the determined purposes: user access control, whether they would be connected or not; and browsing history.

7. EXPRESS DECLARATION BY THE CONTRACTED PARTY ABOUT THE COMPLIANCE WITH THE PROVISIONS OF ARTICLES 33 TO 36, OF FEDERAL LAW No. 13,709, OF AUGUST 14, 2018, REGARDING THE INTERNATIONAL TRANSFER OF PERSONAL DATA:

7.1. The CONTRACTED PARTY expressly declares, for all legal and factual purposes, in the item in question, full compliance with the provisions of articles 33 to 36, of Federal Law No. 13,709, of August 14, 2018, regarding the international transfer of personal data; for the complete proof through all physical and electronic means admitted in law.

8. YOUTUBE'S PRIVACY POLICY AND TERMS OF SERVICE

8.1 The PLATFORM uses YouTube API Services.

8.2 You declare, for all factual and legal purposes, your express agreement to comply with the YouTube Terms of Service (https://www.youtube.com/t/terms), due to the fact that the EPLATFORM can make use of embedded YouTube content on the PLATFORM. Google's Privacy Policy can be accessed via the link https://policies.google.com/privacy.

9. DATA DELETION

On the PLATFORM, the user can request the deletion of their account and all their registered information. The action of deleting the user's account on the platform consists of eliminating all access data, subscriptions, consumption histories and other information registered by the user on the platform.

All this data after the user confirms deletion cannot be recovered. To delete the account, the user must access the WEB environment, look in the upper right corner for the profile editing option and at the end of the editing page click on “Delete”. A confirmation screen will be displayed as security and an opportunity to regret the decision.

If the deletion operation is confirmed, it is irreversible. In this act, all data relating to your account registered on the platform, whether your account is linked to Facebook, Google, Apple or any other form of connection on the platform, will be automatically and irreversibly deleted.

As access to the platform may occur through integration with other external platforms such as Facebook, Google and Apple, we cannot separately delete your integration data. Therefore, we only allow deletion in an integrated manner, that is, by completely deleting your account and your information registered on the platform.

In case you have any questions about the provisions of these terms or other related documents, do not hesitate to contact us.

Email: atendimento@eitv.com.br

EITV TECNOLOGIA DE STREAMING E TV DIGITAL LTDA.
Rua Rafael Andrade Duarte, 600, Conj. 61, Jardim Paraíso
CEP 13.100-011 – Campinas – SP – Brazil
CNPJ/MF (Corporate Taxpayer ID) under No. 10.658.076/0001-62